The Research Support Unit offers a broad range of services to help CHRIM researchers accomplish their research goals.  

At an institutional level, we support activities related to research through the development of partnerships with academic and clinical departments as well as with other organizations that support research.  

At the research level, our team provides services to both experienced and new researchers. These services include:


  • Study feasibility review/resourcing
  • Budget development
  • Negotiation
  • Feasibility review
  • Account set-up 
  • Contract facilitation
  • Research Ethics Board (REB) submission
  • Impact submissions
  • Data access approvals
  • Health Information Privacy Committee (HIPC) submission
  • Health Canada submission (CTA)
  • Document creation
  • On-boarding, orientation and training of staff hired by clinical researchers.

During Study:

  • Full study management 
  • Study coordination
  • Screening, consenting and enrolling participants
  • Study visits (including scheduling and follow-up)
  • Data collection and abstraction
  • Specimen/sample collection and preliminary processing
  • Specimen/sample shipping
  • Study drug handling
  • Invoice and fund management
  • REB amendments and annual reports
  • Document management
  • Research nursing
  • Phlebotomy
  • Densitometry
  • Sonography


  • REB closure
  • Fund cleanup and closure
  • Final sponsor reports as required

Our qualified team can support a researcher in the hiring, training and orientation of their research staff by facilitating the onboarding process and providing access to TCPS-2, Good Clinical Practice and Division 5, PHIA, WHMIS, and Transport of Dangerous Goods training.

From time to time, a researcher will require services not currently provided through the RSU.  In these cases, the RSU will make every attempt to assist the researcher in securing these services from one of our partner organizations.

How to access RSU services


Researchers looking to access RSU services are asked to complete the RSU Intake form. Upon receipt of the completed form, a full review of the proposed project and staff requirements will be completed. The Program Manager will then arrange an in-person meeting to review the research needs and complete a Memorandum of Understanding (MOU) with the researcher. Once the MOU is signed, the RSU will begin work on the study.  

Occasional Services

Once an MOU is in place, researchers wishing to schedule RSU services like phlebotomy, sonography, and research assistant services are asked to complete the RSU Request for Services form. If DXA Services are required, please complete the RSU DXA Scan Requisition form. The RSU administrative assistant will coordinate the provision of these services. If requested services are no longer needed, please inform the RSU immediately. If sufficient notice is given and the service provider can be notified in time, no services will be charged to the study. In circumstances where the requested services are no longer needed (i.e. the study participant did not attend the appointment), the study will be charged for the length of appointment if 48 hours’ notice is not provided. 

Cost Framework

The service fee is dependent on the complexity of the service requested and the funding for the trial. Most services are offered on a cost-recovery basis for the staff time required. Industry-funded trials have a separate fee structure.  

Industry Funded Fee Structure

Position Hourly Rate 
Densitometry Technologist (DXA) $60
Phlebotomist $60
Research coordinator $60
Research nurse $60
Research assistant (Tech 3) $45
Student Research Assistant $30
Quality/Regulatory coordinator $50
Sonography $60

New researchers

Researcher members who have never before accessed RSU services may access up to 10 hours of complimentary service. Complimentary services are limited to:

  • Study feasibility review
  • Budget development, negotiation, feasibility review
  • Account set-up 
  • Contract facilitation
  • REB submission
  • Impact submissions
  • Data access submissions

Costs associated with complimentary service hours are supported by CHRIM.